Head of Admissions

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ROLE SUMMARY:
Falcons School Falcons School, which includes Peregrines Nursery, is a one form entry co-educational setting for girls and boys aged 2-11. The pupils receive high levels of academic education and pastoral care. Aged 11, Falcons pupils sit competitive exams for London and Surrey Day Schools, with a small number of pupils choosing boarding schools. Falcons School can be found in Putney and is in a conservation area.
As the Head of Admissions, you will be responsible for leading the acquisition and conversion, including the outreach and recruitment events and supporting the retention strategy at Falcons School.
Reporting directly to the Head, and with a dotted line into the Director of Customer Acquisition & Experience Europe, you will be enrolment focused and responsible for the delivery and development of a highly effective acquisition and retention function, one that is responsive to the evolving needs of identified target audiences, grounded in the principles of customer service excellence and the values of the school. The successful candidate will bring innovative thinking and a collaborative leadership style to advise the Head and motivate and empower the Admissions team and/or Senior Leadership team, resulting in enhanced enrolment and retention outcomes for the school.
The Head of Admissions is expected to have a whole school approach and ensure that they understand the importance of daily school life and school events in relation to termly activities. He or she will also be expected to attend whole school events to gain a thorough understanding of the academic and pastoral experiences that students can expect. KEY RESPONSIBILITIES: The Head of Admissions will be responsible for the admissions process from the initial point of enquiry until the student enrols in the school. This process will include responsibility for ensuring the entire database is fully utilised to allow relevant records to be accurate and up-to-date. The statistics generated will help the school to assess the extent to which the strategies employed are useful and if remedial action is required.
The aim is to secure student enrolment through the following:

• To implement the Admissions Strategy (focused on student acquisition and retention from enquiry to enrolment) for the school, working closely with the European Head of CX, the Head and Group marketing team.
• Ensure service standards and quality assurance procedures are met and evolve with parent expectations and needs.
• Ensure admissions, conversion approach and associated processes enable the school to optimise achievement of student recruitment targets with significant accountability for conversion from enquiry to application and application to enrolment.
• Ensure the admissions and admissions appeal process is compliant with Inspired Education’s Admissions Policy.
• Plan, co-ordinate and implement a successful programme of recruitment fairs, open mornings, taster days and exhibition events. To maximise attendance, events might be scheduled periodically after hours and on weekends.
• Working with the Headteacher and European Head of CX manage budgets, format, location, catering, invitations, publicity and bookings and all other elements necessary to deliver successful admissions related events.
• Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified. The duties are not intended as a restrictive list and may be extended or altered to include other tasks that are commensurate with the nature of the role as Head of Admissions with a primary focus on student enrolment.
• Communicate with parents of prospective and exchange students as first point of contact, to ensure they receive accurate and timely information and advice regarding admission to the school.
• Lead the Admissions team and/or guide the Headteacher and SLT, ensuring they have the knowledge, training and support to deliver a customer-centred service to support student growth.
• Deliver best-in-class tours for prospective parents and partnership prospects (businesses, embassies etc). These will be conducted throughout the year (within and out of term time as required).

THE IDEAL CANDIDATE WILL HAVE: Qualifications and Experience

• Educated to degree level plus one years’ related experience in an educational setting. (Candidates without a bachelors degree but with equivalent professional experience are encouraged to apply).
• Strong leadership and influencing skills.
• An understanding of the principles of sales and marketing.
• Outstanding interpersonal skills with an ability to lead and motivate a team of staff and build effective and trusting relationships and professional networks in the wider community.
• Highly competent using a range of IT systems including MIS & data analytics tools.
• Experience of working with CRM systems and integration with the sales life cycle.
• Ability to communicate effectively and build confidence and credibility at senior levels both in person and through papers, presentations and reports. This includes the ability to distil and communicate complex information, to persuade and influence, and to keep the school abreast of progress and performance.
• Strong data analysis and interpretation skills.
• Ability to operate at a strategic level whilst ensuring translation of the strategy into clear, measurable deliverables.
• Demonstrable experience of managing budgets, resources and funding, driving enhancements in systems and processes to deliver improved performance.
• Understanding of and ability to build strong customer advocacy and repeat client loyalty and retention.
• Be flexible, reliable and well organised.
• Have excellent time management skills.
• Have a proactive approach to work; have personal integrity and the drive to do what is best for the students, parents and the school.
• An innovative thinker, with strong collaboration skills and a high degree of professional integrity.
• Can demonstrate agility and ability to problem solve.

Applications will be reviewed on an on-going basis and this advert may close earlier than advertised depending on the level of response. Interviews will be arranged as suitable candidates are identified, so early application is strongly advised SAFEGUARDING STATEMENT Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed. School Application Form Please download the application below and fill up this form, attach this during application process. Application Form
Visit our careers site for more information; https://jobs.inspirededu.com #LINK