IS Facilities Assistant

This role is based at the Main Library, 30 George Square, Edinburgh in the heart of our Central Campus. There may be an occasional need to work from an alternative location to meet business needs (occasional overtime offered also). You will be part of the greater team of Facilities Assistants and there will be opportunity for overlap / skill sharing with this team.

This is an open-ended (i.e. permanent) contract. Working hours are 8am-5pm, which includes 5 hours contractual overtime with 60 minute unpaid lunch break in a working pattern of Monday – Friday.

This post is directly managed by Steve McLeod, IS Facilities Supervisor shown on our Information Services - IS Corporate organisation chart.

What the job involves:

• Respond to everyday enquiries, for example location of rooms, referring to others (e.g. Helpdesk) as necessary
• Collect, collate and respond to student feedback,
• Opening Main Library in the mornings, occasional clearing and closing of Main Library building at night
• React and assist in the event of incidents and emergencies e.g. floods, emergency evacuation of buildings, operation of the emergency Evacuation Lift, supervision of emergency exits
Participate as required in compliance activities such as fire drills and fire alarm testing.

Click to view a copy of the full Job Description .

A bit about you:

Essential Criteria:

• Experience of front line public and customer service in a busy and demanding environment
• A flexible attitude, not afraid to multi-task, take on new activities or help other team members
• Ability to communicate effectively and with tact and diplomacy both verbally and written with a wide range of people.
• Ability to understand and follow instructions and procedures
• Self- motivated and a team player

Desirable Criteria:

• Experience of building security and safety procedures
• Full clean driving licence – you may be expected to carry out driving duties associated with cover for other Facilities Assistants

What we can offer you:

• A competitive salary of Grade UE02 £21,978 - £22,134 Per annum, plus contractual overtime allowance
• Full time role: 35 hours per week plus 5 hours contractual overtime per week.
• A chance to improve the Main Library and make a clear impact on improving student experience
• Generous annual leave allowance of 40 days per year (inclusive of festive closure days)
• Highly competitive defined-benefit pension scheme with a substantial employer contribution
• A range of flexible working options to help prioritise work/life balance
• A day of paid leave annually for your chosen volunteering activity
• Access to excellent online learning and a Staff Scholarship fund
• Varied staff discounts , family-friendly initiatives , support for staff wellbeing and more

Use our reward calculator to find out the total value of the pay and benefits for this role.

Championing equality, diversity and inclusion

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages (opens new browser tab).

On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.

Application procedure:

We welcome informal enquiries about the role – to find out more, please email Steve McLeod, IS Facilities Supervisor at steve.mcleod@ed.ac.uk

The University is committed to equality, diversity and inclusion. If you have the right skills for the job, we want to hear from you. We encourage applications from the right candidates regardless of age, gender identity, disability, sexual orientation, religion, belief or race.

Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.

To apply, upload a CV and cover letter before 19th July 2024. Interviews will be held In-person during week commencing 5 August 2024.