Safer Gambling Officer

Brand new Safer Gambling Officer role! We’re looking to expand our current Safer Gambling Team with a naturally inquisitive person with a keen eye for detail. The successful candidate will help analyse potential risks and have a good understanding on how retail gambling works. Safer Gambling is about safeguarding our customers, which is at the heart of the company!

What you will be doing –

• Analysis of Safer Gambling processes against the risk management framework to ensure that operational processes and controls are working in the way that is required
• Analysis of Safer Gambling Interactions (SGIs) in both Online and Retail environments to measure effectiveness and identify improvements
• Reporting findings to stakeholders where process failure has been identified
• Maintaining a tracker of issues and continuous improvement
• Ensure that control deficiencies and risk impacts are escalated so that root cause analysis can be performed, and remedial actions taken
• Collaborating with stakeholders across William Hill to ensure that knowledge is clear, accurate, consistent and trusted.

Who we are looking for –

We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will:

• Have great analytical skills
• Great communication and writing skills
• Stakeholder management skills
• A proactive and resilient approach to tasks

What we offer-

Our roles offer more than just a job, you’ll become part of the William Hill family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer: –

• Financial: Competitive salary and bonus schemes.
• Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!
• Holiday entitlement: You’ll be entitled to 25 days holiday, plus 8 bank holidays and an extra day for your birthday.
• Perks and discounts: Discounts at a range of high-street retailers.
• Family support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
• Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme.
• Travel card: Enjoy access to our Metro Card loan for convenient and money saving commuting.
• Healthcare: We prioritise your health and well-being, offering comprehensive healthcare options.
• Pension package and life assurance: Safeguarding your financial future and offering peace of mind.

More about 888 William Hill

We’re a business that embraces change and progress. With a rich history behind us, we’ve learned a lot and have led the industry in many ways. One thing that doesn’t change is that we always aim to ‘go one better’. Now part of 888 holdings group, together we’re on a journey to build a better business.

At 888 William Hill, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.

Apply

At 888 William Hill, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.

Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.