Night Shift Data I/O Supervisor

About us

Visual Data put some of the world’s favourite TV shows and films in front of audiences – on every continent and on every screen.

We deliver thousands of hours of premium content to platforms and broadcasters on behalf of international distributors and content owners.

We combine fantastic people and the latest technology to ensure we get it right every time.

About the Data I/O Team

Our Data I/O department is key to ensuring all material is received and downloaded upon receipt to maintain SLA’s and deadlines. Data I/O are also responsible for uploading content across all domestic and international clients. The department works across all archiving platforms to ensure all client content is secure and safe. A key department which are dedicated to get the right content in and the right format out to the right place, on time.

About the role

This is an exciting opportunity to join our multidisciplinary team based in West London. As a Data I/O Supervisor, you will be performing operational duties processing jobs via our internal business system whilst keeping all relevant stakeholders informed of progress and any issues.

You will oversee and organise digital assets entering and leaving the building using several delivery methods. In addition, you will also be the point of contact for our Operational and Client Service teams for all Data I/O related queries whilst supporting the Data I/O team on shift.

Key responsibilities

• Providing prompt and secure handling of all material received and sent from the office.
• Downloading and delivering content across numerous delivery methods.
• Archiving across a range of LTO formats.
• Spot checking incoming files and deliverables to adhere to client’s specification.
• Keeping our inhouse database updated on all orders.
• Communicating queries or missing materials required to complete a task.
• To be inquisitive and proactive on learning new requirements as necessary.
• Managing and reporting any technical problems or errors into the Head of Department.
• Responsible for ensuring all operational procedures are followed.
• Maintaining all data within the business.
• Working on adhoc projects when required.

Person specifications

The ideal candidate will have:

• Previous experience in a Data I/O supervisor role.
• Knowledge of digital delivery methods.
• Team player who can self-manage workload whilst supporting others when needed.
• Good communication skills and ability to prioritize your workload, and the capability to collaborate with and assist other team members.
• Good attention to detail and the ability to plan complex projects with urgency.
• Good working knowledge of Xytech MediaPulse, Aspera & Signiant delivery systems.
• Flexible approach to working hours should changes in shift patterns be required.
• Have true interest and experience in working in digital supply chain.

Benefits

• 25 days of annual leave within a full year + bank holidays
• Group Life Insurance
• Employee Assistance Programme – YuMatter
• Health Cash Plan
• Shopping Discounts and Cash Back offers on a wide range of retailers.
• Aviva Group Pension