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Customer Support Associate-Voice

HCL Technologies | Belfast | GB

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the HCL Technologies with the position of Customer Support Associate-Voice - HCL Technologies which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Support Associate-Voice - HCL Technologies below matches your qualifications. Good Luck: D

To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA , Able to work independently and…...

HCL NI Belfast 0-3 Years UK

Job Family

Delivery Voice

Job Description (Posting).

To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA , Able to work independently and efficiently to meet SLA , Able to comprehend the request of the customer and meet the quality standard (1.) AttendanceorLogin HoursorUnsechduled LeaveorSLA targets as per defined by the process (2.) Improving skill level throughSelf development or nominating training programsSkill reverification Tests (3.) To consistently meet or exceed CSAT parameters as defined for the process. (4.) Meet the defined Quality Scores. Innovation and Process Improvement (5.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team

Qualification

GCE A /Level

No. of Positions

1

Skill (Primary)

Domain Competencies (BSERV )-BFS-Voice and Accent

Employee Group

Business Line Hourly

Entity

BSERV

Auto req ID

1423881BR

Expected Date of Closure

29-Nov-2024

Reporting Manager Designation

GROUP MANAGER

Information :

  • Company : HCL Technologies
  • Position : Customer Support Associate-Voice
  • Location : Belfast
  • Country : GB

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Support Associate-Voice job info - HCL Technologies Belfast above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Support Associate-Voice job info - HCL Technologies Belfast in 01-07-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 01-07-2024

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