Client Services Officer

Position: Client Services Officer

Location: Bury & Bolton

Closing date: 24 June 2024

Job title:
Client Services Officer

Location:
Bury & Bolton

Salary:
£21,900

Salary pro rata:
No

London allowance:
No

Hours per week:
35

Type of contract:
Permanent

Closing date for applications:
24/06/2024

Closing time:
10:00

Interview date:
28/06/2024

Link to job pack for application and more information:

https://www.cabb.org.uk/client-services-officer/

This is a central role within CABB – keeping the cogs of our busy advice service running smoothly. As a Client Services Officer, you will be friendly and welcoming. You will be the first point of contact for clients, and external stakeholders who access the service via any channel (face to face, telephone and digital). This can be a challenging but rewarding role with plenty of contact with our clients, volunteers and paid staff. Our Client Services Officer team play a crucial role in the day to day running of our service. You will provide cover for our busy reception area, support clients who attend our drop-in sessions and process referrals which are received into the service. The post holder will be able to manage a demanding and varied workload, demonstrate confidence, flexibility and an overall can-do approach to tasks.

At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME) as these communities are currently under-represented throughout Citizens Advice. We also welcome applications from, LGB and Trans and non-binary candidates. Please visit the link for more information and to apply.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.