Train Dispatcher [31134]

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the West Midlands Trains with the position of Train Dispatcher [31134] - West Midlands Trains which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Train Dispatcher [31134] - West Midlands Trains below matches your qualifications. Good Luck: D

As part of this investment we are looking to recruit a Train Dispatcher / Customer Service Assistant - Platforms on a full-time, permanent basis, based in…

£24,697 rising to £25,825 Per Annum

As part of the Transport UK Group West Midlands Trains delivers around 1,300 train journeys a day, for more than 60 million passengers a year, across our two brands - West Midlands Railway and London Northwestern Railway.

We are committed to delivering a safe and reliable train service, by investing in our fleet of trains, stations and employees. As part of this investment we are looking to recruit a Train Dispatcher / Customer Service Assistant - Platforms on a full-time, permanent basis, based in London Euston

You will deliver a quality customer service through the provision of assistance and information to fulfil West Midland Trains customer expectations, whilst meeting the Company’s business, safety and operational targets.

What does the job involve?

• Safely dispatching trains from the platform – following strict company and industry protocols and guidance
• Ensuring compliance with the Health & Safety at Work Act
• Delivering the timely and safe dispatch of trains - announcing train arrivals and departures, if required
• Providing high levels of customer service face to face – handling customer questions and queries
• Maintaining a record of delays, re-platforming and other events affecting the train plan, as required
• Proactively ensuring information is communicated within the station team and to other locations, as required
• Assisting disabled passengers, as required
• Conducting fire and security checks in line with current risk levels and maintaining a high level of security vigilance, at all times
• Reporting accidents and incidents in accordance with the accident reporting procedures
• Monitor CCTV, where required

What skills and experience do I need to do the job?

• Customer focused – being polite, approachable and friendly at all times
• Being efficient and calm - able to communicate with people from all backgrounds
• Taking pride in your appearance – being the face to the company to customers
• Flexibility – able to work early and late shifts and use your own initiative on occasions
• Good IT skills – able to use a range of technologies and systems
• Honest & trustworthy – doing the right thing
• A good level of maths and English ability

What are the salary and benefits?

• Salary of £24,697 rising to £25,825 Per Annum after successful completion of probation
• Defined Benefit pension – one of the best in the UK
• Free travel on all our trains and those of other train companies within our parent group company - for you, your partner and any dependent children
• 75% off all other train company travel tickets
• Retail discounts
• Career development opportunities

Due to the volume of applications we receive the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out.

As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation.

Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.

Information :

• Company : West Midlands Trains
• Position : Train Dispatcher [31134]
• Location : London
• Country : GB

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Train Dispatcher [31134] job info - West Midlands Trains London above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Train Dispatcher [31134] job info - West Midlands Trains London in 29-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.