Training and Awareness Support Associate

Willis Towers Watson (WTW) Information & Cyber Security (ICS) requires a Training and Awareness Support Associate for the Cyber Security Education, Awareness and Communications (EAC) Team they will work within the ICS Education, Awareness, and Communication function. An experienced Support Associate will be responsible for assisting in supporting the EAC team globally across WTW. Providing help and support with day-to-day tasks within the EAC team.

You will be reporting to Global Head of Education, Awareness, and communications, Information Cyber Security.

The Role:

This role will support the activities of Information Cyber Security (ICS), Education, Awareness and Communications (EAC) department, supporting the delivery of global cyber security training, behavioural change programs, maintaining relevant training collateral and intranet site, supporting simulated phishing tests/campaigns, and ICS communications.

The role will include:

• Supporting delivery of a mandatory corporate training program by ensuring that users who have not completed the mandatory training module after the due date, are reminded accordingly to complete.
• Working with the key WTW stakeholders to ensure effective communication related to Information Cyber Security Matters
• Assisting in maintaining the ICS intranet site “CyberHub” based on modern SharePoint.
• Assist and support other members of the Security Awareness and Training team to ensure their deliverables are met.
• Calendar management
• Travel management

The Requirements:

Skills:

• Ability to work as part of a team or solo.
• Excellent Communication skills, especially when it comes to the variety of stakeholders at WTW.
• Strong Stakeholder management.
• The ability to foster and grow relationships.
• Experience of working in a live operational environment
• Excellent MS Office and organizational skills with the ability to meet tight and competitive deadline.
• Excellent communication and interpersonal skills
• Organisational skills
• IT literate with good typing skills and confident using a range of programmes including email, word processors, presentations and spreadsheets.
• Time management skills and the ability to prioritise their workload effectively.
• Problem-solving skills and the ability to come up with creative solutions to issues.
• Able to work with a team, take direction from others and collaborate effectively

Qualifications:

• The successful applicant will be able to demonstrate a commitment to personal development within the EAC team and WTW.
• A track record for maintaining excel spreadsheets with users WTW details.

Behaviour’s:

• Resourcefulness and organizational agility
• Personal diligence and attention to detail.
• Global team player with good interpersonal and influencing skills.
• Conflict Management Resolution (Options Analysis)
• Customer Focus & Integrity and Trust
• Personal Learning & development

Equal Opportunity Employer

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organization. We embrace all types of diversity.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.