Logistics Administrator

About the role

The Logistics & Transport department manage the operation and planning of all fleet vehicles and are also responsible for all corporate transport services. It is essential that the fleet is managed efficiently and meets the requirements of the vehicle users and is compliant with all legislation. The role of the Logistics & Transport department is also to manage the operation and planning of all drivers and fleet vehicles and support the stock optimisation of the Retail estate.

The Retail estate consists of more than 600 Barnardos shops across the UK. The stores are supported by donated goods, including furniture, from the public and also by Commercial Businesses, who comprise of New Goods, Gifts in Kind and Ecommerce.

The position of Logistics Administrator will provide daily administrative support to Barnardos Logistics function and will also help support the transport operation.

The role can be based anywhere in the UK but will require periodic and occasional visits to the Northwest, London and occasionally Rugby for team meetings and training.

Key working relationships:

Internal:

• Head of Logistics & Transport, Logistics Manager, Team Leaders
• Retail Van Drivers
• Retail Estate including Store Managers, Store Associates and Volunteers
• Retail Operations Team including Regional and Area Business Managers
• Commercial Businesses Team including New Goods, GIK and Ecommerce
• All nominated Barnardos representatives of key operational functions throughout the charity

External:

• General Public
• Corporate Donors
• Suppliers
• Wider Charity stakeholders

Job Purpose:

The role will be required to provide administration support to all members of the Logistics Department and to support logistical routes instructed by the Logistics Manager and Team Leaders. The role will also be required to support the Head of Logistics & Transport by providing daily administrative support for all Barnardos transport functions and provide assistance to the logistics operation. To provide all aspects of administrative support, managing day-to-day tasks and emails, ensuring accuracy and timeliness in communication to the organisation. The ability to be a strong team player and contribute to positive working environment is key to this position.

Key Activities:

• Support the Head of Logistics & Transport, Logistics Manager, Team Leaders and Van Drivers.
• Liaison with all relevant parties to ensure all processes are effectively administered within the organisation.
• Support and share responsibility for the day-to-day administration of Barnardos Logistics & Transport functions.
• Manage communications within the organisation; including monitoring all incoming emails to the Stock Request Inbox.
• Provide effective and efficient support to all queries, ensuring communication is directed to the Head of L&T if required.
• Answer & follow up on all queries via phone and email regarding all aspects of Barnardos Corporate and Retail transport functions.
• Maintain Microsoft Excel spreadsheets with vehicle data and assisting with monthly reports.
• Deal with daily enquiries and signpost to other services or members of the organisation as necessary.
• Attend team meetings and external supplier meetings, via Microsoft Teams as required.
• Attending team development/training days as required.
• Providing other general support to the team as necessary.
• Carry out other ad hoc administration duties.

This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to changed based on the needs of the Department Programme. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Barnardos is currently moving towards a new way of working that provides greater flexibility for you to choose when and where you carry out your responsibilities within the UK and makes job opportunities more accessible. Barnardos will only expect you to be in an office when necessary and will provide flexible spaces for innovation and collaboration. We are committed to welcoming people from a diverse background, culture and experience. Barnardos believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardos values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out 1st April 2023. This is a positive change for the charity, and a key pillar of our People & Culture Strategy. It will assist us in supporting colleagues to grow and develop in their career at Barnardos as it will offer clear routes of progression for colleagues to progress through the pay band of their role.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay progression steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardos pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardos believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardos. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardos stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardos Learning and Development offer

• T&Cs apply based on contract

About Barnardos At Barnardos we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.